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Software Development for Enhancing Accessibility and Fighting Info-exclusion photographs
Software Development for Enhancing Accessibility
and Fighting Info-exclusion

25-26 November 2010 - SAE - Littlemore Park, Armstrong Road, Oxford, OX4 4FY Oxford, United Kingdom (

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Keynote Speaker

   Inclusion Requires Inclusiveness
By Professor Gilbert Cockton, School of Design, Northumbria University

Professor Gilbert Cockton
Interactive Technologies are useless unless they are used. This applies even more to assistive technologies, since poor uptake and diffusion here is a moral as well as design failure. Good intentions are not enough. Designs for inclusive technologies must be demonstrably successful with respect to personal and social criteria, and not just technical criteria. To achieve this, it is not enough to decide on who a technology is being designed to assist. As well as making choices about technologies and beneficiaries, design teams must make choices about evaluations and design purpose, and co-ordinate these with all other choices. Inclusiveness thus extends beyond choices of beneficiaries to the design process itself. Design processes must be comprehensive enough to maximise the changes of design success.
In my keynote presentation, I will present a high level framework for designing that can be specialised for Inclusive Design. The framework combines six meta-principle for designing with four types of design choice and their interconnections. Examples from past and current accessibility research will provide concrete examples of the impact of inclusive design processes on the achievement of inclusive design.

Gilbert Cockton is a Professor in Nothumbria University's School of Design in Newcastle upon Tyne, UK, where he leads research on human-integrative approaches to design and evaluation, with a focus on balancing creative, technical, scientific and ethical inputs to design decisions. From 1997-2009, he was Research Chair in HCI at the University of Sunderland.
A Fellow of the Royal Society for the Arts, he has published extensively since 1985, with over 190 papers, chapters, books, articles and edited proceedings, and almost 200 invited presentations, on usability, user-experience and accessibility, the uses of empirical grounding, the theoretical bases for worthwhile design purposes, and notations and architectures for interactive software.
His career has blended education, academic research, childcare, design, consultancy, work for and within business and public sectors, directing large regional economic development projects, and professional service. He has secured funding for research and knowledge transfer projects and infrastructure with a value of almost 7M. He is currently scientific co-ordinator for the COST IC0940 TwinTide, a 25 country European network on inter-sector transferability of software design and evaluation approaches.
He has served in many roles within the international HCI community, including Vice-Chair of IFIP TC13 (200406), Chair of British HCI Group (2001-2004), Chair of ACM CHI 2003 and BCS HCI 2000 Conferences, and Secretary of IFIP WG2.7 on user interface engineering (1993-99). He is Editor Emeritus of the journal Interacting with Computers, a member of the editorial board of the Journal of Usability Studies, and an advisor to national projects in Japan, Finland and Poland.